We have been working with the IC team for the last 18 months. Being unhappy with our original case management system we were looking around for alternatives and, based on experience, we didn’t want any of the usual contenders. We wanted a system that did some of the legwork for us so that social workers could spend more time with children and families and less time on laborious admin and reporting tasks. Having set up a new registration in the north and come across Intuitivecare (great name – does what it says on the tin!) we decided to pilot it. Over the next 12 months the team and the system lived up to their promises. Knowing the founders are from fostering – from setting up a service to inspecting with Ofsted – we knew the system had been built with the users in mind. And that, along with the intuitive technology, has made all the difference to our staff and our families. The pilot was a success and we have recently rolled it our across all our services. The team have been faultless with their support throughout the migration and onboarding process and their ‘can do’ approach to adaptions or developments so it fully aligns with our therapeutic model has been fantastic.
We are in our first year of migrating to IC and it has genuinely changed the way we understand our organisation and its data. It has streamlined dozens of processes, allowing real time access to essential information at all levels. The IC team have been responsive and helpful and have always appeared engaged in a journey of improvement with us, always being able to bridge the gap from IT solution to end user experience. Our inspection experience has also backed this up, receiving excellent feedback from Inspectors. .
Intuitive care has been fantastic for our agency. It provides an efficient and user friendly way to manage our recording, track progress and ensure we are keeping clear and focused records. The dashboard is easy to navigate and is designed with the user in mind. Foster carers have reported how much they prefer using the app and this is reflected in the high quality of their recordings.
Before Intuitivecare we were paper-based and the transition to the system was so easy and manageable. Rob, Dean and the team are always on hand when needed and nothing is too much trouble for them. They always allow us to share our ideas and take onboard what will work for us as an agency.
We’re so happy with the service they provide and look forward to future collaborations with them.
It’s a five-star review from Shine. Intuitivecare excels in supporting compliance and foster care processes. The system is neatly organised, accessible, and very user-friendly
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