We had a complex task of switching two agencies with different platforms to Intuitivecare. We decided to make the jump to Intuitivecare for two main factors. Firstly, the quality of the software, which has been born out as expected, including the effective oversight and usability of the system. Our foster carers really enjoy using Intuitivecare, and are very happy with the switch over.
The 2nd main reason was the person and service-centred approach that Rob and Dean, the founders, bring to the service. They have held our hands through the whole journey, consistently providing solutions and support, to both our teams and foster carers. This positive relationship continues now, as we come to the end of our first year with IC.
I would recommend IC and the service that goes with it!
We have been working with the IC team for the last 18 months. Being unhappy with our original case management system we were looking around for alternatives and, based on experience, we didn’t want any of the usual contenders. We wanted a system that did some of the legwork for us so that social workers could spend more time with children and families and less time on laborious admin and reporting tasks. Having set up a new registration in the north and come across Intuitivecare (great name – does what it says on the tin!) we decided to pilot it. Over the next 12 months the team and the system lived up to their promises. Knowing the founders are from fostering – from setting up a service to inspecting with Ofsted – we knew the system had been built with the users in mind. And that, along with the intuitive technology, has made all the difference to our staff and our families. The pilot was a success and we have recently rolled it our across all our services. The team have been faultless with their support throughout the migration and onboarding process and their ‘can do’ approach to adaptions or developments so it fully aligns with our therapeutic model has been fantastic.
We are in our first year of migrating to IC and it has genuinely changed the way we understand our organisation and its data. It has streamlined dozens of processes, allowing real time access to essential information at all levels. The IC team have been responsive and helpful and have always appeared engaged in a journey of improvement with us, always being able to bridge the gap from IT solution to end user experience. Our inspection experience has also backed this up, receiving excellent feedback from Inspectors. .
Intuitivecare has been fantastic for our agency. It provides an efficient and user friendly way to manage our recording, track progress and ensure we are keeping clear and focused records. The dashboard is easy to navigate and is designed with the user in mind. Foster carers have reported how much they prefer using the app and this is reflected in the high quality of their recordings.
Before Intuitivecare we were paper-based and the transition to the system was so easy and manageable. Rob, Dean and the team are always on hand when needed and nothing is too much trouble for them. They always allow us to share our ideas and take onboard what will work for us as an agency.
We’re so happy with the service they provide and look forward to future collaborations with them.
It’s a five-star review from Shine. Intuitivecare excels in supporting compliance and foster care processes. The system is neatly organised, accessible, and very user-friendly
Evergreen Foster Care chose to adopt the Intuitive Care system is 2023. We were searching for a system that was fostering specific and sophisticated, and we couldn’t be happier. The system has cut down unnecessary administration, it prompts us when documents and tasks are due, and more importantly, our foster carers find it easy to use. Rob and the team are fantastic, and they always go the extra mile. If you are looking for a smart system, look no further!
Our website uses cookies. You can review the cookies we use and our privacy policy on this page.